pbe88 Privacy Policy
Your personal information is our top priority. This policy explains how we collect, use, and protect your data — kept completely secure through SSL encryption.
Introduction to This Policy
pbe88 is a secure and reliable online casino and betting platform for players in Bangladesh. When you use our website, some of your personal information may be collected. This privacy policy explains what information is collected, why it is collected, how it is used, and how carefully we keep your information secure.
By accessing the pbe88 platform or using its services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any term, please refrain from using our services. This policy may change from time to time; any changes will be published on this page.
1. What Information We Collect
Information you provide directly
We collect information you provide yourself when creating or managing an account on pbe88. This includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
- Documents provided for identity verification (such as a national identity card)
Automatically collected information
When you use the pbe88 platform, some information may be collected automatically:
- IP address and device type
- Browser type and version
- Site usage time and patterns (log data)
- Information obtained through cookies and similar tracking technologies
- Gaming history and transaction records
2. How Your Information Is Used
pbe88 uses your information for specific and legitimate purposes. Those purposes are detailed below:
2.1 Service delivery and management
- Registering and managing your account
- Processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, Upay, and bank transfer)
- Personalising your gaming experience
- Activating bonuses and promotions
- Providing customer support
2.2 Security and fraud prevention
- Ensuring account security and preventing unauthorised access
- Detecting and investigating suspicious activity
- Verifying age (our platform is for those aged 21 and above only)
- Preventing money laundering and fraud
2.3 Legal obligations
- Complying with applicable laws and regulations
- Submitting required reports to authorities
- Retaining transaction records for the required period
2.4 Communication and improvement
- Sending important service-related notifications
- Issuing security-related alerts
- Improving the platform's services and user experience
3. Protection of Your Information
pbe88 places the highest importance on protecting your personal information. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
3.1 Technical security measures
- SSL encryption: Our entire website is secured with SSL/TLS encryption, which encrypts all communication between your device and our servers.
- Data encryption: Stored sensitive information (such as payment details) is kept in encrypted form.
- Firewall and access controls: Access to our systems is restricted and controlled.
- Regular security reviews: Our systems are regularly tested for vulnerabilities.
3.2 Organisational measures
- Only authorised staff can view your information
- Staff operate under confidentiality agreements
- Regular security training is provided
4. Sharing Information with Third Parties
pbe88 never sells your personal information or discloses it to third parties for commercial purposes. However, information may be shared in the following specific circumstances:
4.1 Service provider partners
Certain trusted third parties may be required to operate our services — such as payment processors (for handling bKash, Nagad, Rocket, Upay, and bank transfers), IT infrastructure providers, and fraud detection services. These partners may only use information for the specified purpose and operate under strict confidentiality agreements.
4.2 Legal requirements
Information may be disclosed to fulfil a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such cases, we provide only the amount of information required by law.
4.3 Business changes
In the event of a restructuring, merger, or acquisition, your information may be transferred to the new party. However, the terms of this policy will remain in effect and you will be notified in a timely manner.
4.4 With your consent
Outside the cases mentioned above, your information will not be shared with any third party without your explicit consent.
5. Data Retention Period
pbe88 retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.
- Active account: All information is retained for as long as the account remains active.
- After account closure: Information required under legal and regulatory obligations is retained for the specified period.
- Transaction records: Financial information may be retained for an extended period in accordance with applicable regulations.
- Log data: System logs are generally retained for a short period, unless needed for a security investigation.
Once the specified retention period ends, data is securely deleted or anonymised.
6. Your Rights Over Your Information
Every user registered with pbe88 has certain important rights regarding their own information. We respect these rights and help you exercise them.
6.1 Right to access
You may request to view the information stored in your account at any time. We will provide you with a copy of that information within a reasonable time.
6.2 Right to rectification
If any of your information is incorrect or incomplete, you may request a correction. This can be done through your account settings or via the support team.
6.3 Right to erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained where there is a legal obligation to do so.
6.4 Right to restrict processing
In certain circumstances you may request that the processing of your information be restricted. In that case, we will retain the data but not use it for other purposes.
6.5 Right to data portability
You may request a copy of your information in a common, readable format so that you can use it elsewhere if needed.
7. Protection of Minors
pbe88 is an adult platform. Our services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from minors.
Age is verified at the time of registration. If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
8. Cookies and Tracking Technology
Cookies are small text files stored in your browser. pbe88 uses the following types of cookies:
8.1 Essential cookies
These cookies are required for the basic functionality of the website — such as maintaining login state and ensuring security. Without them the site will not work properly.
8.2 Functional cookies
These remember your preferences and settings so that you do not have to set everything up again each time you visit the site.
8.3 Analytics cookies
These cookies help us understand how users are using the site so that we can improve the quality of our services. The data collected is anonymised.
8.4 Cookie controls
Your browser settings include an option to accept or reject cookies. However, disabling essential cookies may cause some services to not work properly.
9. Changes and Updates to This Policy
pbe88 reserves the right to amend and update this privacy policy from time to time. Such changes will be managed as follows:
- Any significant change will be communicated on this page and to your registered email.
- The new policy will take effect from the date of the change.
- Continuing to use the platform after a change constitutes acceptance of the new policy.
- If you do not agree to the new policy, you have the right to close your account.
The date of the most recent revision will always appear at the top of this page. We recommend checking this page regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is able to assist in both Bengali and English.
- Live chat: Available 24/7 for instant support
- Email: [email protected]
For privacy-related requests, write "Privacy Request" in the email subject line and send it from your registered email address — this will allow us to verify your identity quickly and process your request.
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